Frequently Asked Questions

How can I install the Recommendly App?

Easy! Simply add Recommendly from Shopify’s App Store. In less than one minute, you are ready to start creating your own recommendations widgets! 

Does Recommendly require any coding on my site?

No coding is required to create widgets. Just install Recommendly from Shopify’s App Store and you´re ready to go!  For customizing the placement of your widgets, we have that option built-in so you can start personalizing it to your needs immediately.

Do I need to pay after my free trial?

No, the app will automatically change your account to our Free plan. With this plan, your site gets up to 1,000 sessions per month at absolutely no additional cost.

How does the recommender work?

The EPICA Recommender allows you to showcase each user specific products or articles based on our advanced artificial intelligence algorithms and their behavior. Not only that, you can customize and add these recommendations to each page of your website, styling them to match your brand’s image.

How does the search work?

The EPICA predictive search is a powerful tool to rapidly improve your conversion rate and show specific products to your user. The result? Reduce bounce rate and shorten the purchase time of your clients – from homepage to sale. This provides them with not only a superior experience with matches that are personalized to them but aligned with your business objectives at the same time.

Can I recommend items from a specific category?

Absolutely! Once you create a widget, you can filter by any category or tags that you desire to showcase. Additionally, you can choose the exact type of recommendation, visual appeal, and number of products you would like to display.

Do recommendations also apply to new visitors?

That’s right! Recommendations apply for new visitors as well. Starting out, we recommend products that our AI algorithms recognizes, as these are most likely what new users are going to interact with first at first glance.

Is Recommendly available on other marketplaces?

Currently, Recommendly is only available on Shopify. But stay tuned, integration with other marketplaces is soon on the horizon!

Download our Shopify App and Rock your sales with Ai

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